Last Updated: October 13, 2026
WireDog Technologies, LLC ("WireDog," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and why we designed WireDog to collect as little data as possible.
WireDog is a United States-based VPN provider. All infrastructure, operations, and servers are located exclusively within the United States.
Business accounts are handled differently. The no-logs statements in this Policy describe our consumer service (Standard and Anonymous accounts). WireDog Business accounts keep limited connection records for business operation purposes only, as described in Section 13.
Legal Entity: WireDog Technologies, LLC
Privacy Contact: support@wiredogvpn.com
WireDog is built around a strict no-logs philosophy.
We design our systems to:
We comply with applicable U.S. law. If legally required, we will provide information we actually possess. However, due to our system design, we generally have no activity data to provide and nothing that can be tied to a user's VPN usage.
WireDog does not send to our servers, log on our infrastructure, or store:
We do not monitor what you do while connected to the VPN.
Note on local logging: Your device may store local application logs for debugging purposes. These logs are stored only on your device and never transmitted to WireDog servers. You can view and delete these logs within the app settings.
To operate the service reliably, WireDog processes a minimal amount of non-identifying operational data.
We temporarily process:
This data:
To continuously improve the WireDog apps, anonymous conversion metrics are collected. These are aggregate totals only. No account identifier, IP address, or device identifier is stored with them, and they never include VPN activity.
Your device stores the following data locally only (never sent to servers):
The application stores logs locally for debugging purposes:
WireDog uses RAM-only servers. This means:
This architecture ensures that long-term retention of VPN usage data is technically impossible.
For standard accounts, we collect:
This data is collected for authentication and account management purposes, except that Signup Platform is also used to produce aggregate platform statistics. Passwords are never stored in plaintext; only a cryptographic hash is retained on our servers.
If you choose to enable two-factor authentication (2FA), we also store an encrypted authenticator secret and a set of hashed, single-use recovery codes, used solely to verify your identity when you sign in. Disabling 2FA or deleting your account permanently removes this data.
For anonymous accounts:
Anonymous accounts are designed for users who prefer not to provide an email address. The account number functions as your complete login credential and should be saved securely. Because anonymous accounts have no password, two-factor authentication is available as an additional safeguard for this credential — enabling it is optional and can be turned off at any time with your current code.
If you participate in our affiliate program and are paid $2,000 or more in a calendar year, U.S. tax law requires us to collect a completed Form W-9 from you, including your legal name, address, and Social Security Number or Employer Identification Number. We only request this information once it is legally required to do so; most affiliates never need to provide it.
When collected, this information is encrypted at rest and used solely to prepare required tax filings (Form 1099-NEC). It is never sold, shared for marketing purposes, or displayed in full to anyone other than the affiliate who submitted it.
WireDog offers multiple payment options:
Payment processing is handled by third-party payment providers (such as Stripe). WireDog does not store full payment card numbers.
If you start a free trial, your card is saved with Stripe and charged automatically when the trial ends unless you cancel first. We also send a confirmation email to your account email address when your trial starts, through our transactional email provider. We store the trial's start and end dates and whether the account has used its free trial, so that we can end access on time and limit each account to one trial.
For users who wish to avoid stored payment data entirely, cash or cryptocurrency payment options are available.
WireDog uses the following third-party services to provide and support our platform:
Stripe processes payment information for credit card, cryptocurrency, and bank transfer payments. Data sent to Stripe includes payment method details necessary to process transactions. Stripe does not have access to VPN usage data or any information about your browsing activity. Payment processing is governed by Stripe's privacy policy.
We use cloud hosting, network security, backup storage, and transactional email providers to run our application, store encrypted backups, and send account and billing emails. They process account information only as needed to provide these services for us, under contractual terms, and they do not receive VPN usage data.
WireDog applications query external services to determine your public IP address and city-level location. These services receive only standard HTTP GET requests with no personal identifying information attached. Your public IP and location are cached locally on your device to reduce unnecessary requests. Data is governed by each service's privacy policy.
Service: ipify.org
Data sent: HTTP GET request only
Cache location: Device encrypted storage
Privacy Policy: ipify.org privacy practices
WireDog uses different geolocation services depending on your platform:
Both services receive only an HTTP GET request with your public IP. Responses are processed locally and cached on your device. City and state/country information is displayed in the app for reference only; this data is never sent to WireDog servers.
These services are subject to their own privacy policies and terms of service. WireDog is not responsible for how third-party providers handle your data. We recommend reviewing their privacy policies before providing information to these services.
WireDog does not use:
Our website operates without non-essential cookies. No cookie consent banner is required because we do not engage in tracking.
WireDog complies with valid U.S. legal requests, including subpoenas and court orders.
However:
Because of this, legal disclosures typically contain little to no useful information.
WireDog publishes a warrant canary to maintain transparency regarding legal requests. Combined with our zero-logs architecture, this ensures that even if we receive legal requests, we have no user activity data to provide.
Our warrant canary will be updated if our legal circumstances change. If the canary is removed or appears abandoned, users should assume we have been prevented from publicly discussing legal requests.
See our Transparency Report for the current warrant canary.
WireDog does not retain user activity or browsing data. The following table details retention for all data types we process:
| Data Type | Retention Period | Storage Location |
|---|---|---|
| Authentication Token | Until logout or 30-day expiry | Device encrypted storage only |
| Connection Statistics (bytes in/out) | During active connection only; cleared on disconnect | Device RAM only |
| Temporary Server Data | Until server reboot (hours to days) | Server RAM only |
| Server List Cache | Cached indefinitely; refreshed on-demand | Device storage only |
| VPN Settings & Preferences | Until app uninstall or manual deletion | Device storage only |
| Application Logs | Rolling 1 MB per file (oldest entries discarded) | Device storage only; never sent to servers |
| Cached Public IP Address | Until app uninstall or manual deletion | Device encrypted storage only |
| Conversion Metrics Status | Until app uninstall or manual deletion | Device storage only; never sent to servers |
| Cached Location (City/State) | Until app uninstall or manual deletion | Device encrypted storage only |
| Account Information (Standard) | Until account termination | Server database (deleted on termination) |
| Two-Factor Authentication Secret | Until you disable 2FA or delete your account | Server database, encrypted |
| Recovery Codes | Until regenerated, 2FA is disabled, or account deleted | Server database, hashed (single-use) |
| Subscription/Plan Data | Until account termination | Server database (deleted on termination) |
| App/Browser Sign-In Handoff Code | Up to 2 minutes, or immediately upon use, whichever is first; expired/used codes purged by routine cleanup | Server database only |
| Apple TV Pairing Code | Up to 10 minutes; the sign-in token it carries is delivered to the TV once. Expired/used codes purged by routine cleanup | Server database only |
| 2FA Sign-In Challenge Code | Up to 5 minutes, or immediately upon use, whichever is first; expired/used codes purged by routine cleanup | Server database only |
| Affiliate Tax Information (Form W-9) | 4 years after the last calendar year it was used for a required tax filing, or 2 years if never used for one | Server database, encrypted |
| Anonymous Conversion Metrics | Retained as anonymous totals; cannot be linked to an account, so they are not removed when an account is deleted | Server database |
| Business Organization & Member Details (Business only) | Until the organization's account is closed. Removing a member revokes their access; their details remain until the organization's account is closed or you ask us to delete them. | Server database |
| Monitoring Connection History (Business only) | 90 days, then automatically deleted; sooner if an admin deletes it | Server database (not backed up) |
| Connection Record Used to End Access (Business only) | Until the member disconnects or is revoked | Server database (not backed up) |
| Admin Activity Log (Business only) | Until the organization's account is closed | Server database |
| Business Payment Records | As long as required for tax and accounting records; personal link removed when an account is deleted | Server database |
| Browsing/DNS/Traffic Logs | Never retained | Not applicable |
Key Points:
This section applies only to organizations that subscribe to a WireDog Business plan (“organizations”) and the people they invite to use a seat (“members”). It does not apply to Standard or Anonymous consumer accounts. The rest of this Policy also applies to Business accounts.
We use this information to provide, bill for, and administer the Business service.
An organization's admins can see its members' names, work email addresses, roles, teams, and account status; add, edit, and remove members; and turn Monitoring on or off. Admins cannot see what any member does online.
We also keep a log of admin actions, such as turning Monitoring on or off, deleting Monitoring data, and revoking a member, for the security of the organization's account.
To let an organization's admins end a member's access right away, WireDog keeps a temporary record for every active member of a Business organization, whether or not Monitoring is on. While the member is connected, the record associates their account with their active VPN connection and the server it is on. It is used only to end that connection when access is revoked. It is deleted when the member disconnects or is revoked, is not shown to admins, and does not include websites visited, DNS queries, traffic contents, or device names. It is not included in our database backups.
Monitoring is available on the Advanced plan and is off unless an organization's admin turns it on. The organization, not WireDog, decides whether it is on.
When Monitoring is on, WireDog records the following for each active member of that organization, whenever the member connects using their organization seat:
The Monitoring records do not include websites visited, DNS queries, traffic contents, IP addresses, or device names.
Connection history is kept for 90 days and then deleted automatically. Turning Monitoring off stops new recording but does not delete existing history; it is kept until it reaches 90 days unless an admin uses “Delete Monitoring data” in the Business dashboard to remove it immediately. Connection history is not included in our database backups.
If you use a seat provided by an organization, that organization controls your seat and its admins can remove your access at any time. If Monitoring is on, the information described above is recorded about your connections. Questions about your organization's use of Monitoring should go to your organization's admins.
Business accounts cannot be deleted from the dashboard, because removing a seat or the only admin affects the whole organization. To delete a Business account, or to make any request described in Section 14, email support@wiredogvpn.com.
If you are a California resident, you have privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). WireDog fully complies with these laws.
You have the right to:
Request what personal information WireDog collects about you and how we use it.
Request that we delete your personal information, including from third-party services.
Opt out of the "sale" of your personal information (though we don't sell your data).
Request correction of inaccurate personal information we maintain about you.
Under CCPA, "personal information" is information that identifies, relates to, or could reasonably be linked with an individual. Here's what we collect:
| Data Type | Collected? | Why |
|---|---|---|
| Email address | ✓ If you provide it | Account authentication, recovery |
| Password hash | ✓ If you create an account | Account security |
| Two-factor authentication data | ✓ If you enable 2FA | Account security (encrypted secret; hashed, single-use recovery codes) |
| Subscription data | ✓ If you pay via Stripe | Billing, service delivery |
| Tax information (SSN/EIN) | ✓ If you're a paid affiliate required to file a W-9 | Required IRS tax filings (Form 1099-NEC) |
| Business member details | ✓ If you are a member of a Business organization | Administering your organization's account (name, work email, role, team) |
| Payment information | ✗ No | Stripe handles payments, not us |
| Browsing history | ✗ No | We don't log your activity |
| Location data | ✗ No | We don't track your location |
| VPN activity logs | ✗ No | Core to our no-logs promise |
If you have a WireDog account, you can exercise your rights directly from your dashboard:
You can also submit a request by email:
Email: support@wiredogvpn.com
Subject Line: "CCPA [REQUEST TYPE] Request"
Replace [REQUEST TYPE] with: Data Access, Data Deletion, or Opt-Out
In your email, include:
Response Timeline: We respond within 45 days of your request.
Verification: To prevent fraud, we may ask you to verify your identity before processing your request.
What You'll Receive:
We will not discriminate against you for exercising your CCPA rights. Specifically, we will not:
You can exercise your privacy rights at any time without penalty.
CCPA defines "sale" to include sharing personal information for cross-context behavioral advertising or other commercial purposes. We do not engage in these practices.
Our business model is simple: you pay for the service. Learn more on our Do Not Sell My Personal Information page.
You can request correction of inaccurate personal information we maintain about you.
You can update directly in your dashboard:
For other corrections (such as your account email or other inaccurate data), email us at support@wiredogvpn.com with:
We will verify your identity and respond within 45 days.
WireDog uses trusted third-party vendors to provide services. All vendors are contractually required to process personal information in compliance with CCPA/CPRA.
Data processed: Email address, payment method information
Stripe is CCPA-compliant. View their Data Processing Addendum and Privacy Policy.
Data processed: Public IP address only (not tied to your identity)
View ipify's privacy practices.
Data processed: Public IP address only (to determine city/state/country)
Used on Android devices only. View ipwho.is's privacy information.
Data processed: Public IP address only (to determine city/region/country)
Used on iOS devices only. View ipapi.co's privacy information via their website.
When you submit a request to delete your account, we will instruct these vendors to delete your data as well.
WireDog operates under U.S. law. We do not comply with GDPR (EU), PIPEDA (Canada), LGPD (Brazil), UK GDPR, or other non-U.S. privacy regulations.
If you are subject to non-U.S. privacy laws (including residents of the EU, Canada, Brazil, UK, or other jurisdictions with privacy regulations): This service may not meet your legal privacy requirements. By using WireDog, you acknowledge this limitation and accept full responsibility for any legal consequences in your jurisdiction.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
If you have questions about this Privacy Policy or our privacy practices, contact:
WireDog Technologies, LLC
Email: support@wiredogvpn.com